Firm Follows Form

Organisation Design Blog by Nathan Waterhouse

July 2013

July 31, 2013

Community Design Principles of Span Homes

Exactly a year ago I moved from sunny California to London and (with my wife and two kids) we now live in a lovely community – I jokingly refer to it as a commune to colleagues at work. We knew no one when we arrived and now we and our kids have new friends. I never thought I’d have such good neighbours in a big city like London. How is this possible? – Read More –

July 28, 2013

Designing new innate human skills

We recently had a new addition to the household: a Siberian Cat called Willow. We got him as a kitten and something struck me as interesting the other day: he has never had any real interaction with other cats and yet he knows exactly how to be a cat. He knows how to catch food, how to clean himself, how to walk precariously across a fence, and how to beg for love. We on the other hand, are born with inbuilt instincts and capacities but few innate skills or solutions that can be used almost immediately without supported development. If you left a baby to its own devices it would struggle to cope alone.

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July 3, 2013

How to nurture & design your community

With so much of the interaction online being centered around its social nature, I’ve been wondering ‘can you design a community?’ When we first designed OpenIDEO.com we began with some design principles to help steer our decisions. They included things like: optimism, being inclusive, etc. A big surprise to us was that, as time went by, those principles translated into community behaviour, which was immensely gratifying for us to see. Those principles informed how we designed the user experience, but also ended up being the beginnings of how we would recruit new team members, and informed our ongoing strategy as a team.

Building off those guiding principles and learning from some of the impact that the community has created – often spawning new physical communities like MiLES has done (transforming disused storefronts in New York and their neighbourhoods) here’s some initial thoughts on some principles for nurturing existing and designing new communities. My question for you: what’s missing? Do these translate to physical community creation as well as the online world?

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